1. If you have previously installed 3CX on your device please uninstall the 3CX app off of your Iphone/Android phone then do a restart.

2. Please use this link to download and install 3CX or search through the appstore/play store.

• IOS - https://apps.apple.com/us/app/3cxphone-14-for-3cx-phone/id992045982?ls=1 or you can use the appstore and search for 3CX

• Android - https://play.google.com/store/apps/details?id=com.tcx.sipphone14 or can use the play store app and search for 3CX Android App

3. Open the 3CX app (Make sure to select allow or enable for call notifications) then Scan the QR code on the welcome email sent to your email.